Which authentication methods do you offer and how do I change it?

We offer authentication either through a static IP address whitelist, which once set up you have full control over through your Client Portal, or by username/password.

Our preferred method is static IP address whitelist as this is the most secure, however we understand that this isn't suitable for all our customers, so you can choose username/password if you wish.

If you want to change your authentication method, please open a support ticket and we'll look to arrange this at the earliest opportunity.

  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

How to manage permissions for your users?

You can manage various permissions for for your users from the user management page at...

List of popular browser User Agents

You can find a selection of up-to-date user agents here:User Agents Last updated: March 14  2024...

Where can I view your plans and prices?

You can view our plans and prices here: Big-G Stealth Extractor Proxy Server Cloud Individual...

How do I become an affiliate?

Thank you for your interest! If you'd like to become an affiliate please contact us and we can...

I have a query. How do I get in touch with you?

Existing customers can get in touch with us by opening a ticket through these...