What is SHP, and why do you issue hostname addresses?

Instead of providing IPv4 addresses we have a system in place called Self-Healing Proxy Servers (SHP).

We issue these so that if we detect a problem with a server requiring it to be replaced, or you report a problem to us, we can easily switch out the underlying server, you keep the same hostname and you won’t need to change anything in your software.

An SHP hostname address for Parallel/Geo Proxy Servers looks like this:

shp-<customer account>-<two letter country code>-<v/d><5 digit number>.tp-ns.com

Where:

customer account: is your server account username

two letter country code: helps you identify where a server is located (for example, US, UK, DE).

v/d: Identifies whether the server is a Virtual-Dedicated or Dedicated server.

5 digit unique identifier: Is an identifier for that specific server.

You should be able to use these with no problems in your software, but if you require any assistance please open a support ticket and we’ll help you as best we can.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Authentication Required or Access Denied - General/Parallel Proxy Servers

If you’re experiencing problems connecting to your Proxy Servers and receiving 'Authentication...

What is the difference between Virtual-Dedicated and Dedicated servers?

Our Virtual-Dedicated and Dedicated servers are the same hardware and configuration, with the...

How do I check my Proxy Server details?

You can check the list of your SHP hostnames through your 'Proxy Server details'. If you wish,...